Frequently asked questions
Dear customer, welcome to our shop, before you order, please read the following carefully
About the quality
Our chandeliers are made with first class quality products from China, we guarantee you 1 year of service, if you need any spare parts you should cover the shipping cost, thank you for your understanding. If you find any parts are damaged, please let us know and send clear pictures, then we will fix the problem for you as soon as possible. If you don't know how to install it, please check our manual first, if there are still problems, please let us know or ask an electrician expert near you.
About the price
Our prices include the cost of the product and the shipping costs to the buyer's country, the customer has to pay some taxes and duties at the local customs.
About feedback
Please help us to confirm receipt of the goods and leave feedback after you have inspected the goods. We always provide you with the best goods and service at the lowest price. Please contact us before leaving neutral (3 stars) or negative feedback. Thank you for your support!

About the pictures
Most of the pictures are from real photos, some of the pictures are from buyers' pictures show with slight processing using Photoshop. As different computers and mobile phones see the pictures differently, the colours of the pictures may vary a little, thank you for your understanding.

Shipping

Items will be shipped within 1-5 business days after we get your payment.
Please pay more attention to your order address which must match your shipping address.

Attention please:

we will send the lamp with strong package, but sometimes it will have some problem,
if it have damaged or can't work when your received,please take steps by following:
1.Send us a message and tell us what is wrong with the lamp.
2.Also attaching photos or possibly send us video of test.