1:to Germany customers 

please tell us your EORI number if you want to ship by FedEx or TNT . Without them, we could only by DHL, Hong Kong post or China Post !

2 :to Russian customers

please leave your full name (at least 3 words) , including first name, middle name and last name, otherwise Russian Post will not releases the parcel and return to China !

3:to  Brazilian customers

if you want to ship by FedEx, DHL, TNT, UPS, please tell me your tax number ( CPF or CNPJ ). Without it, customs will return goods to China .

4:toUkraine, Belarus customers

 If you choose to ship by China Post(especially Ukraine, Belarus ), please wait patiently, it is somewhat slow, at least will take about 30 days .

5:to  customers from South America

 if you have the tax number (such as Argentina, Peru, Colombia ,etc),  it will reduce much trouble with customs.