Note:All the prices of our products do not include customs duties. All customs duties are paid by the buyer. If you have special requirements for the declared amount, please inform us before shipping. Thank you!
Worldwide shipping
We check each instrument / accessory over carefully before shipment
In-house repair atelier for necessary adjustments
Our articles are sold with manufacturers guarantee
Your risk until you have played the instrument and adjudge it to be perfect is none
Please feel free to contact us with any questions you may have
Guarantee/Promises
order, and are completely satisfied. If you are unhappy with the product or service you
receive, please give me the opportunity to correct it before giving me negative feedback. I want to hear your concerns so I can improve my business. Negative feedback solves no problems.
1. If you don't receive the order after promise days we sent it,please contact us,and then we will give you the full refund.
2. We refund or exchange if the item is broken or lost in the shipping, please contact us
by email before return the goods and give us the picture of the broken items. Your
satisfaction is guaranteed! All of our items have a 15 days return privilege. If you have
any problem or question, please tell us your problem in time. And we will do our best to
solve the problem and give you a satisfying answer.
3. If you received the defective items,please email us.we will negotiate with you about the
problem until you are satisfaction.
4. If you are satisfied with our product and service, please leave us a positive feedback
of 5 starts of items as described, communication, dispatch time & postage and Packaging
Charges. Thanks a lot.Good Luck!!