Most cats like to grind their claws when they wake up, so we can place the mat near where the cat sleeps. Of course, it can also be used as a sleeping pad. You can also string sisal mats to the legs of tables, beds, and sofas. If your cat is using the mat for the first time or has no habit of scratching the mat, you can smear some catnip on the mat to induce your cat to use the mat.
Payment methods:
· You may make the payment via any of the methods above and pls settle within 3 days once your order is placed.
· Your payment will be verified by Aliexpress within 24h and we will process your order once that's finished.
· If your order is closed owing to security reasons, you will need to submit a claim to Aliexpress.
· The refund caused by order cancellation, refund agreement or mediation will be processed instantly and usually takes about 7-10 working days to reach your account.
Shipping and package:
· All items will be checked and well packed before shipping. Orders will be dispatched within 2-5 working days after the payment is finished.
· The weight of parcel via normal post is limited to 2kg. We will send separately if the weight is over 2kg.
· Usually it takes about 15 - 60 days and might be a little longer to some remote area.
· You may choose fast shipping method if you wanna get the parcel sooner, and for this you will need to pay the shipping fee.
Resend and refund:
We will resend or refund if the parcel gets lost, damaged during transit or receive the wrong item. Please feel free to contact us and we will be pleased to help you.
Feedback:
· If you are satisfied with our product and service, please leave us a positive feedback, we will be very appreciated.
· If there is something wrong, please contact us first before you leave the feedback and we will try our best to help you until everything is fine.
